Welcome to Oklahoma Outdoor Power Equipment (OOPE). By accessing our website, browsing our products, or purchasing from our online store, you agree to the following Terms of Service.
These Terms are intended to explain the conditions governing purchases, website usage, and our responsibilities to customers.
Please read these Terms carefully before placing an order or using our services.
1. Overview
These Terms of Service (“Terms”) apply to all visitors, customers, and users of the Oklahoma Outdoor Power Equipment website and its associated services.
By accessing or using our website, placing an order, or communicating with our customer support team, you agree to these Terms and our related policies, including:
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- Any additional policies published on our website
If you do not agree with these Terms, please discontinue use of our website.
2. Eligibility
You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to place an order independently.
By using our website, you confirm that you meet the applicable eligibility requirements and that the information you provide is accurate, complete, and current.
You agree not to use our services for fraudulent, unlawful, or unauthorized activities.
3. Products and Availability
Oklahoma Outdoor Power Equipment offers a selection of outdoor power equipment, lawn mowers, generators, engines, storage sheds, and other related products.
We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.
However, product information may occasionally contain errors or require updates.
We reserve the right to:
- Update product descriptions and specifications.
- Change product prices or availability.
- Discontinue products without prior notice.
- Correct typographical or pricing errors.
- Limit or refuse orders when reasonably necessary.
Product images are provided for reference. Actual colors, packaging, accessories, and features may vary depending on the manufacturer and specific product model.
Customers should review product specifications and compatibility requirements before purchasing.
4. Orders and Order Acceptance
All orders placed through our website are subject to acceptance, payment authorization, and product availability.
After placing an order, you may receive an order confirmation email acknowledging that your purchase request has been received.
An order confirmation does not necessarily mean the order has been accepted or shipped.
We may cancel or refuse an order for legitimate reasons, including:
- Product unavailability.
- Incorrect pricing or product information.
- Payment authorization failure.
- Incomplete or inaccurate customer information.
- Suspected fraudulent activity.
- Shipping restrictions or delivery limitations.
If we cancel an order after payment has been collected, we will issue a full refund to the original payment method.
5. Pricing and Payment
All product prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.
Prices may change without prior notice. However, changes will not affect an accepted order unless correction or cancellation is necessary because of an error, subject to applicable law.
We accept payment through the secure payment methods displayed during checkout.
Payment must be successfully authorized before an order is processed.
Any applicable taxes or additional charges will be disclosed during checkout before an order is submitted.
We reserve the right to verify transactions to help prevent unauthorized or fraudulent purchases.
6. Shipping and Delivery
Oklahoma Outdoor Power Equipment currently ships exclusively within the United States.
Our standard shipping terms are:
- Order Processing Time: 1–2 business days.
- Standard Shipping Time: 5–8 business days after dispatch.
- Estimated Total Delivery Time: 6–10 business days.
- Standard Shipping Cost: FREE throughout the USA.
- International Shipping: Not currently available.
Business days exclude weekends and public holidays.
Shipping times are estimates and may vary due to carrier operations, weather, product size, shipping destinations, or other unexpected circumstances.
Large equipment, including riding lawn mowers, generators, and storage sheds, may require specialized freight transportation.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
We offer a 30-day return policy on eligible products beginning from the date of delivery.
To qualify for a standard return:
- Products must be unused and undamaged.
- Items must remain in their original condition.
- Original packaging and included accessories must be provided.
- Return requests must be submitted within 30 days of delivery.
Custom-made, personalized, or specially manufactured items are generally not eligible for returns unless otherwise required by applicable law.
Return Shipping: FREE for eligible returns.
Refund Processing: Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to appear.
To begin a return, contact support@oklahomapowerequipment.com.
Please refer to our Return & Refund Policy for complete eligibility requirements and procedures.
8. Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible.
We may request your order number, photographs, and a description of the issue to evaluate your request.
Depending on the circumstances and applicable law, we may arrange a replacement, return, or refund.
Customers should not attempt unauthorized modifications or repairs that could create safety risks.
9. Product Usage and Safety
Customers are responsible for reading and following the operating instructions, safety warnings, maintenance requirements, and manufacturer recommendations supplied with purchased equipment.
Outdoor power equipment, engines, generators, and related machinery may involve mechanical, electrical, fuel-related, or other safety hazards if operated improperly.
Customers should:
- Use products only for their intended purposes.
- Follow applicable safety instructions.
- Perform recommended maintenance.
- Use appropriate protective equipment.
- Ensure proper installation when required.
- Comply with applicable laws and safety regulations.
Generators powered by gasoline or other combustible fuels must never be operated indoors or in enclosed spaces where carbon monoxide can accumulate.
Nothing in these Terms excludes liability that cannot legally be excluded.
10. Product Warranty
Certain products may include manufacturer warranties or other applicable warranty coverage.
Warranty availability, duration, and conditions may vary by product or manufacturer.
Customers should review the warranty information provided with the specific product or contact our support team for assistance.
Manufacturer warranties are subject to their applicable terms and conditions.
Nothing in these Terms limits any non-excludable warranty rights or protections provided by applicable law.
11. Intellectual Property
Unless otherwise indicated, website content belonging to Oklahoma Outdoor Power Equipment, including original text, graphics, branding, logos, and website design elements, is owned by us or used with appropriate permission.
Manufacturer names, trademarks, product images, and related intellectual property remain the property of their respective owners.
You may not reproduce, distribute, commercially exploit, or modify protected website content without appropriate authorization.
12. Acceptable Website Use
You agree not to use our website or services to:
- Engage in unlawful or fraudulent activities.
- Submit false or misleading information.
- Interfere with website functionality or security.
- Introduce viruses, malware, or harmful code.
- Attempt unauthorized access to customer accounts or systems.
- Violate intellectual property rights.
- Misrepresent your identity or impersonate another individual.
We reserve the right to restrict access when reasonably necessary to protect our website, customers, and business operations.
13. Third-Party Services
Our website may use third-party providers for payment processing, shipping, analytics, website functionality, and customer support.
These providers may operate under their own terms, conditions, and privacy policies.
We are not responsible for independent third-party websites or services outside our control, except where responsibility is imposed by applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Oklahoma Outdoor Power Equipment will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
We make reasonable efforts to maintain accurate information and reliable website functionality, but we cannot guarantee uninterrupted or error-free website availability.
Nothing in these Terms limits or excludes liability for fraud, willful misconduct, personal injury, defective products, or other matters where such limitation is prohibited by applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Oklahoma Outdoor Power Equipment, its owners, employees, and representatives against third-party claims arising from your unlawful use of our website, intentional misconduct, or violation of these Terms.
This provision does not remove or reduce any statutory consumer rights.
16. Privacy and Data Protection
We respect customer privacy and handle personal information in accordance with our published Privacy Policy and applicable legal requirements.
Information collected through checkout, customer accounts, and support communications may be used to process purchases, provide assistance, and operate our online store.
Please review our Privacy Policy for additional details.
17. Changes to These Terms
We may revise these Terms periodically to reflect changes in our business operations, website features, or legal requirements.
Any revisions will be posted on this page with an updated effective date.
Changes will apply prospectively unless otherwise permitted by applicable law.
Continued use of our website after the revised Terms take effect constitutes acceptance of the updated Terms where legally applicable.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Oklahoma, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
Any disputes relating to these Terms will be subject to applicable laws and the jurisdiction of competent courts.
Nothing in this section limits consumer rights that cannot legally be waived.
19. Contact Information
If you have questions regarding these Terms of Service, your order, product information, or our store policies, please contact us.
Business Name: Oklahoma Outdoor Power Equipment (OOPE)
Business Email: support@oklahomapowerequipment.com
Business Address: 5829 S Garnett Rd, Tulsa, OK 74146, United States
Customer Support: Monday–Friday, 9:00 AM–5:00 PM (Central Time)